Global Privacy Policy
📅 Last Updated: March 18, 2026
📍 Headquarters: Hong Kong
🌍 Serving: Global (UK, EU, Canada, Australia, NZ, USA, Asia)
🌍 This policy applies worldwide
SuperPig serves farmers across multiple countries. This policy contains specific sections for different regions. Please refer to the section that applies to your country of residence. If your country is not listed, the core policy applies.
📱 Quick Summary
- 90-day free trial: No payment info needed
- Day 91: Automatic billing starts if you continue
- Payment methods: Credit card, GCash, PayMaya, bank transfer
- Cancel anytime: No charge if canceled before Day 90
- Global compliance: UK GDPR, EU GDPR, PIPEDA, Australian Privacy Act
1. Core Policy (Applies to All Users)
1.1 What We Collect During Free Trial
- 📧 Email – from Google/Facebook/TikTok login
- 👤 Name & Profile Picture – from social account
- 🐷 Farm Data – pigs, feeds, health records, production
- 📱 Device Info – IP, browser, screen size (analytics)
- 📍 Location – country, city (from IP, not GPS)
- 🍪 Usage Data – how you use the app
No payment information is collected during the 90-day trial.
⏱️ 90-Day Free Trial
Day 1-90: Full access, no payment required.
📅 Reminder Schedule
| Day 75 | "15 days left in trial" |
| Day 85 | "5 days left" |
| Day 89 | "Last day of free trial" |
| Day 91 | First bill processed if you continue |
❌ Cancel Anytime Before Day 90
Go to Account Settings → Subscription → Cancel Trial. Zero cost.
💰 Payments After Day 90
By continuing after the 90-day trial, you authorize automatic charges.
Payment Methods
- Credit/Debit Cards: Processed by PCI-compliant partners (we don't store full numbers)
- GCash / PayMaya: Philippine mobile wallets
- Bank Transfer: Account details for direct debit
Failed Payments
- We'll notify you and retry every 3 days for 14 days
- After 14 days, unpaid accounts may be suspended
Cancellation After Trial
- Cancel anytime from Account Settings
- No refunds for partial periods
- Access until end of paid period
2. Your Rights by Region
Depending on where you live, you have additional rights under local law.
🇪🇺 European Union & 🇬🇧 United Kingdom
Legal framework: UK GDPR / EU General Data Protection Regulation
Lawful basis: We process your data based on consent (marketing), contract (service delivery), and legitimate interests (analytics).
Your Rights:
- Right to access: Request a copy of your data
- Right to rectification: Correct inaccurate information
- Right to erasure: "Right to be forgotten"
- Right to restriction: Limit how we process your data
- Right to portability: Receive data in machine-readable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Anytime, with equal ease as given
Cookie consent: Non-essential cookies require explicit opt-in before loading.
Data Protection Officer: Richard Lee, eu-privacy@jsysdev.com
EU Representative: For EU users, you may contact our representative at eu-rep-superpig@jsysdev.com (required under Article 27).
🇨🇦 Canada
Legal framework: Personal Information Protection and Electronic Documents Act (PIPEDA) + Québec Law 25
Your Rights:
- Consent: We obtain meaningful consent before collection
- Access: Request access to your personal information
- Correction: Challenge accuracy and request corrections
- Withdrawal: Withdraw consent at any time, subject to legal restrictions
Privacy Officer: Jack Wong, privacy@jsysdev.com
Cross-border transfer: Your data may be processed in Singapore; we ensure protection through contractual clauses.
🇦🇺 Australia
Legal framework: Privacy Act 1988 (including 2025 amendments) – Australian Privacy Principles (APPs)
Your Rights:
- APP compliance: We adhere to the 13 Australian Privacy Principles
- Anonymous options: Where possible, you may interact anonymously
- Cross-border disclosure: Your data may be transferred to Singapore; we ensure overseas recipients comply with Australian standards
- Notifiable Data Breaches: We will notify you and the OAIC if a serious data breach occurs
- Access & correction: Request access or correction of your personal information
Complaints: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
🇳🇿 New Zealand
Legal framework: Privacy Act 2020
Your Rights:
- Information Privacy Principles (IPPs): We comply with the 13 IPPs
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Notifiable breaches: We will notify you and the Privacy Commissioner if a serious breach occurs
🇺🇸 United States
Note: Privacy laws vary by state. The following applies based on your state of residence.
California (CCPA/CPRA)
- Right to know: What personal information we collect, use, disclose
- Right to delete: Request deletion of your personal information
- Right to opt-out: We do not sell your personal information
- Right to non-discrimination: No retaliation for exercising rights
- Right to correct: Correct inaccurate information
- Right to limit: Limit use of sensitive personal information
Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA)
- Right to access
- Right to delete
- Right to correct
- Right to opt-out of targeted advertising (we do not engage in this)
- Right to appeal if we decline to take action
We do not sell your personal information as defined under any US state law.
🇵🇭 Philippines
Legal framework: Data Privacy Act 2012 (Republic Act No. 10173)
Your Rights:
- Right to be informed: How your data is processed
- Right to access: Request a copy of your data
- Right to correction: Dispute inaccuracy and request correction
- Right to erasure: Suspend, withdraw, or remove personal information
- Right to object: Opt out of processing
- Right to data portability: Receive data in electronic format
- Right to complain: File with National Privacy Commission
Cross-border transfer: Your data may be transferred to Singapore; this is permitted under NPC Circular 16-03.
BSP compliance: For GCash/Maya payments, we follow BSP Circular 982 regulations.
🌐 Other Countries
If your country is not listed above, the core policy applies. We process your data fairly, lawfully, and transparently. You may contact us with any privacy concerns at privacy@superpig.com.
3. Data Protection & Security
- 🔐 Encryption: TLS 1.3 for all data (banking-grade)
- 🔑 Access Control: Only authorized personnel
- 📋 Audit Logs: All access monitored
- 🔄 Backups: Encrypted, regular
- 🛡️ PCI-DSS: Payment processing follows industry standards
4. Data Retention
- Active accounts: Data retained while you use SuperPig
- Deleted accounts: Data removed within 30 days
- Transaction records: Kept for 10 years (tax/AML requirements)
- Trial cancellations: Data deleted within 30 days of cancellation
5. Cookies & Local Storage
- Authentication tokens (keep you logged in)
- User preferences
- Session information
- No third-party advertising cookies
EU/UK users: Non-essential cookies are blocked until you provide explicit consent.
6. Children's Privacy
SuperPig is not intended for users under 18. We do not knowingly collect data from minors. If you believe a minor has provided data, contact us immediately.
7. International Data Transfers
Your data is stored on servers in Singapore (DigitalOcean). For users outside Singapore, this constitutes a cross-border transfer. We ensure adequate protection through:
- Standard Contractual Clauses (for EU/UK)
- Binding Corporate Rules (where applicable)
- Privacy Act compliance (for Australia/NZ)
- NPC Circular 16-03 compliance (for Philippines)
8. Changes to This Policy
We'll notify you of material changes by:
- Email notification (if you have an account)
- Notice on the website
- Updated "Last Updated" date above
9. Contact Information
10. Supervisory Authorities
You have the right to lodge a complaint with your local data protection authority:
- 🇵🇭 Philippines: National Privacy Commission – privacy.gov.ph
- 🇪🇺 EU: Your local Data Protection Authority
- 🇬🇧 UK: Information Commissioner's Office – ico.org.uk
- 🇨🇦 Canada: Office of the Privacy Commissioner – priv.gc.ca
- 🇦🇺 Australia: Office of the Australian Information Commissioner – oaic.gov.au
- 🇳🇿 New Zealand: Office of the Privacy Commissioner – privacy.org.nz
- 🇺🇸 California: California Privacy Protection Agency – cppa.ca.gov
11. Your Consent
By using SuperPig:
- During trial: You consent to collection of social login and farm data
- After trial: Continued use constitutes consent to automatic billing
- EU/UK users: You acknowledge our lawful bases and your GDPR rights
- Canadian users: You provide meaningful consent under PIPEDA
- Australian users: You acknowledge APP compliance
- You confirm you are at least 18 years old